Privacy Policy — Ventrivo Commerce LLC

Effective date: July 27, 2026 · Last updated: July 27, 2026

Ventrivo Commerce LLC ("Ventrivo," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have. Our principal place of business is 3900 Lakeland Dr, Suite 200, Flowood, MS 39232, United States.

1. Information We Collect

Information you provide

Contact details — name, email address, phone number, and company information submitted through our contact form or during a service engagement.
Order and billing information — billing address and payment details when you purchase products or services. Payment card data is processed by our third-party payment processors; we do not store full card numbers on our systems.
Communications — the contents of messages you send us by email, phone, or web form.

Information collected automatically

Usage data — IP address, browser type, device information, pages visited, and referring URLs, collected through standard server logs and analytics tools.
Cookies — small files used to remember preferences and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect site functionality.

2. How We Use Information

To provide, operate, and improve our products and services;
To process orders, payments, and refunds;
To respond to inquiries and provide customer support;
To send service-related communications, and — with your consent where required — marketing communications, which you may opt out of at any time;
To detect and prevent fraud, enforce our Terms, and comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share information only with:

Service providers — payment processors, shipping carriers, cloud hosting, and analytics providers who process data on our behalf under appropriate protections;
Marketplace platforms — where necessary to fulfill orders or provide services involving platforms such as Amazon or TikTok Shop;
Legal authorities — where required by law, court order, or to protect our rights, safety, or property;
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

4. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, comply with legal, tax, and accounting obligations, and resolve disputes. When information is no longer needed, we delete or de-identify it.

5. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

7. International Visitors

Our website is operated from the United States. If you access it from outside the U.S., you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us and we will delete it.

9. Third-Party Links

Our website may link to third-party sites and platforms. This Policy does not apply to those sites, and we are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

Ventrivo Commerce LLC
3900 Lakeland Dr, Suite 200, Flowood, MS 39232, United States
Phone: +1 (601) 283-6609
Email: info@ventrivocommerce.com